Support
Contact and frequently asked questions about using LogLife
Contact
For bugs, requests, or questions about the app, please feel free to contact us at the address below. We aim to reply within three business days.
Tokyo Wake Up Inc.
Email: support@tokyowakeup.com
Frequently Asked Questions
Q. Is it free to use?
Recording manually is free to use for as long as you like. The AI-powered automatic recording and analysis features require a subscription (auto-renewing) after a 14-day free trial.
Q. I want to cancel my subscription.
Open the Settings app on your iPhone, tap your Apple ID at the top, then tap “Subscriptions” and select LogLife to cancel. If you cancel before the next renewal date, you will not be charged after that.
Q. What are my location and health data used for?
Location information is used only to estimate movement and stays, and health data is used only to estimate sleep periods. For details, please see our Privacy Policy.
Q. I want to delete my account and data.
You can delete your account from the settings screen in the app. Once deleted, the related data is removed within a reasonable period.